Class Description
In this class, presented by Marc Lefkowitz, ICGC-II, he will discuss how technical assistance training provided to casino employees can help those who suffer from gambling problems reach the 1-800-GAMBLER helpline. He will also discuss how the helpline operates, and several guest presenters will offer case studies demonstrating how the process helps problem gamblers.
Learning Objectives
- Learn about three programs available for problem gamblers, through CalGETS
- Understand the differences between the two primary self-exclusion programs in California
- Learn four resources that problem gamblers can get from the helpline
- Learn about three self-help resources available at no cost in California
Educational Goals
- Attendees and providers gain knowledge of California’s help and referral systems
- Attendees and providers gain knowledge of what the gambler has experienced prior to being referred to them
- Providers learn about specific resources available for their clients in California
Outline
- How problem gamblers learn about the helpline: 10 min
- How the helpline operates: 30 min
- Additional resources available for problem gamblers: 25 min
- Case studies, outcomes and solutions: 25 min